Privacy Policy

1. Information We Collect

When you use DocuViralPro, we collect the following types of information:

• Account information: Your email address and password (managed securely by our platform provider). If you sign up with Google, we receive your Google account email and name.
• Content data: The topics, genres, and settings you choose when generating documentaries, along with the AI-generated scripts, narration, and storyboard images.
• Billing information: Payment is processed by our payment provider (Base44 Payments / Wix). We do not store your credit card number — only your email, subscription tier, and payment status.
• Usage data: Information about how you interact with the app, such as pages visited and actions taken, collected via analytics tools.

2. How We Use Your Information

• To create and manage your account.
• To generate AI documentaries based on your chosen topics and settings.
• To process subscription payments and manage your plan.
• To improve our services, troubleshoot issues, and develop new features.
• To send you service-related notifications (such as generation completion emails).

3. Third-Party Services

We rely on trusted third-party providers to deliver our service:

• Base44 — Platform hosting, authentication, and database infrastructure.
• Base44 Payments (Wix) — Subscription billing and payment processing.
• Amazon Polly — AI text-to-speech narration generation.
• Google AI / LLM providers — Script writing, image generation, and topic research.
• Meta (Facebook Pixel) — Analytics and conversion tracking for marketing.

Each provider has its own privacy policy governing how they handle your data.

4. Data Storage & Security

Your data is stored securely on our platform provider's infrastructure. We use industry-standard practices to protect your information, including encrypted authentication tokens and secure API communication. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

We use cookies and similar technologies to operate the app, maintain your session, and collect analytics. The Meta Pixel is used to measure the effectiveness of our advertising. You can disable cookies in your browser settings, but some features may not function properly.

6. Data Retention

We retain your generated documentaries and account data for as long as your account is active. You can delete individual videos from the My Videos page or delete all videos from Settings. To request full account deletion, contact us at the email below.

7. Your Rights

• Access, correct, or delete your personal data.
• Cancel your subscription at any time from Settings.
• Request export of your data.
• Opt out of marketing communications.

To exercise any of these rights, contact us at the email below.

8. Children's Privacy

DocuViralPro is not intended for use by children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at support@docuviralpro.com.